Deltek Hiring Remote Accounting Customer Support Analyst (IC2) | Work From Home Job 2025
Deltek is hiring a Remote Accounting Customer Support Analyst (IC2) in India! Join our award-winning support team and help clients resolve queries related to our Vantagepoint product via phone, chat, and email. We seek proactive individuals with strong communication, problem-solving skills, and a background in accounting or finance. Start your career journey with Deltek - a recognized leader in project-based software solutions and a top-rated workplace by Forbes and Glassdoor. Apply now and be part of a collaborative, purpose-driven team!
Company Summary
Deltek is the global standard for project-based businesses, providing software and information solutions to help organizations achieve their purpose. We take pride in creating a balanced, values-driven environment where employees feel included and empowered. Deltek has been recognized globally by Forbes, Glassdoor, The Washington Post, and World HRD Congress for its exceptional workplace culture.
Learn more: www.deltek.com
Business Summary
Deltek’s award-winning Support Services team delivers world-class assistance to customers worldwide via phone, chat, and email. We are a diverse, collaborative, and passionate group of professionals from all industries and backgrounds. Diversity and passion are our strengths — we encourage everyone, from any background, to explore a future with us!
Position Responsibilities
- Help customers resolve queries related to the Vantagepoint product via phone, chat, and email.
- Collaborate closely with customers, product engineering, product management, and senior team members to resolve cases.
- Grow your industry knowledge and make a meaningful impact on customer operations.
- Work in a supportive, collaborative, non-call-center environment.
- Ideal for candidates re-entering the workforce, seeking a career change, or starting out professionally.
Qualifications
- Excellent time management and organizational skills.
- Strong listening and outstanding communication skills (oral and written).
- Ability to research, troubleshoot, and problem-solve customer issues.
- Self-motivated, proactive, collaborative, and open to learning.
- Passion for exceeding customer expectations with world-class service.
- Prior customer service experience is a plus.
- Background or education in accounting/finance is required.
Travel Requirements
None
How to Apply
- Review the Job Description: Carefully read through the responsibilities and qualifications to ensure a good fit.
- Submit Your Application: Click the Apply Now button and upload your resume and cover letter.
- Wait for Confirmation: After submitting, you’ll receive confirmation from the Deltek hiring team regarding the next steps.
- Prepare for Interviews: If shortlisted, you’ll be invited to interviews. Be ready to discuss your experience, passion for customer service, and how you can contribute to Deltek’s success.
Ready to help customers succeed and grow your career? Apply today and be part of Deltek’s exciting journey!
Disclaimer
The recruitment information provided above is for informational purposes only and has been sourced from the official website of the organization. We do not guarantee recruitment, as the selection process is conducted solely by the respective company following its official procedures. Additionally, we do not charge any fees for sharing job-related information.
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