About the Company

Myntra is one of India's leading fashion and lifestyle e-commerce platforms, offering a wide range of clothing, footwear, accessories, and personal care products. Join Myntra’s dynamic support team and help deliver exceptional customer service experiences from the comfort of your home.

Job Summary

Job Description

Role: Customer Support Executive (Voice Process)

As a Customer Support Executive in the Myntra Voice Process, you will be responsible for handling customer queries through voice calls, resolving their issues effectively, and ensuring overall customer satisfaction. This is a permanent, full-time role with flexible work hours and the opportunity to work remotely from anywhere in India.

Key Responsibilities

• Respond to customer queries via voice support in a clear, courteous, and timely manner.
• Understand customer concerns and provide accurate resolutions.
• Maintain high levels of professionalism and empathy in all interactions.
• Ensure customer satisfaction through prompt service.

System Requirements

• Minimum Intel i3 processor (or better)
• Genuine Windows Operating System (latest updated version)
• Minimum 4GB RAM
• Stable Wi-Fi connection with 50–60 Mbps internet speed (mandatory)
• Laptop is mandatory for all stages including the interview

Eligibility Criteria

• Minimum qualification: 12th Pass (Higher Secondary)
• Freshers and experienced candidates can apply
• Must have excellent verbal communication in English and Hindi (V 5/6 level)

Interview Process

1. HR Round
2. Versant Test (Communication Assessment)
3. Client Round

Important Note

Use a laptop only for all interview rounds.
 Qconnect does not charge any fees for recruitment. Beware of fraud!

How to Apply

To apply for this role, click on the "Apply Now" button on the job portal where this job is posted.
Complete the application form and upload your resume.
Submit and wait for further communication