Remote Transportation Operations Specialist Job at Amazon | Work From Home Job 2025

Job Details:

Job Overview:

Amazon's Transportation Operations Center (TOC) is a critical hub for ensuring the smooth transportation of goods across Amazon’s supply chain network. The TOC is responsible for resolving transportation exceptions, monitoring data trends, and ensuring timely deliveries from vendors to fulfillment centers (FC) and from FCs to carrier hubs. A Transportation Operations Specialist at TOC plays a pivotal role in facilitating the flow of information between different stakeholders, including vendors, carriers, and Amazon fulfillment centers, ensuring efficient operations and customer satisfaction.

What You Will Be Doing:

• Communication with External and Internal Stakeholders: Facilitate the flow of information between external customers (Carriers, Vendors) and internal customers (Retail, Finance, Fulfillment Centers).
• Data Management: Utilize tools such as Excel, Access, and SQL to pull data and perform ad hoc reporting and analysis.
• Analyze Business Performance: Develop performance metrics to assist with driving business results and decision-making.
• Escalate Issues: Identify variances in data and escalate problems to relevant teams, ensuring timely resolution and continuous business improvement.
• Real-Time Customer Experience: Work in a 24/7 environment to ensure timely decision-making and resolution of issues affecting customer experience and operational continuity.
• Provide Insights and Propose Solutions: Use data insights to drive process improvements and implement operational enhancements.

What Will Make You Successful:

• Bachelor's degree or equivalent experience.
• 10-24 months of work experience in a relevant role.
• Proficiency in Advanced Excel (pivot tables, vlookups), and basic knowledge of SQL.
• Good communication skills, with the ability to present findings in a clear and concise manner.
• Ability to work in a dynamic, fast-paced team environment.
• Logistics background and/or Lean/Six Sigma training is a plus.

Preferred Qualifications:

• Proficiency in SQL.
• Experience with logistics or supply chain management.
• Lean/Six Sigma certification or training.

Amazon's Offering:

• Diversity and Inclusion: Amazon values a diverse and inclusive workplace where all employees can contribute and thrive.
• Work-Life Balance: Flexible working hours and remote work options to support a healthy work-life balance.
• Employee Benefits: Comprehensive health coverage, wellness programs, and career development opportunities.

Equal Opportunity Employer:

Amazon is committed to creating an inclusive environment for all employees. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status. We value diversity and encourage applicants from all backgrounds to apply.

Frequently Asked Questions (FAQ)

1. What is the role of a Transportation Operations Specialist at Amazon?

The role of a Transportation Operations Specialist at Amazon involves facilitating communication between external and internal stakeholders, managing data, analyzing business performance, and resolving transportation exceptions in real-time. The goal is to ensure the timely and efficient transportation of goods across Amazon’s supply chain network, improving customer experience and operational efficiency.

2. What qualifications are required for this position?

• Bachelor's degree or equivalent experience.
• 10-24 months of work experience in a relevant role.
• Proficiency in Advanced Excel (pivot tables, vlookups) and basic knowledge of SQL.
• Strong communication skills and the ability to work in a fast-paced, dynamic environment.
• A background in logistics or supply chain management and Lean/Six Sigma training is a plus.

3. Do I need to have prior logistics experience?

While prior logistics experience is not a strict requirement, it is preferred. Having knowledge of logistics or supply chain management and/or Lean/Six Sigma training will be beneficial in this role, but it’s not mandatory. We are looking for candidates who are eager to learn, work in a team, and adapt quickly in a dynamic environment.

4. Is this position virtual or office-based?

This position is remote, offering virtual work options with flexible working hours. Depending on your location and the specific team’s requirements, you may be able to work from home. However, it is important to ensure the ability to collaborate with the team effectively in a virtual environment.

5. What skills are important for this role?

• Proficiency in data analysis tools like Excel, Access, and SQL.
• Strong communication skills for interacting with external vendors and internal teams.
• Problem-solving skills to address exceptions in transportation processes.
• Analytical thinking to understand trends and propose process improvements.
• Ability to work under pressure and meet critical deadlines in a 24/7 environment.

6. What are the opportunities for growth in this role?

Amazon is committed to employee growth and development. As a Transportation Operations Specialist, you’ll have opportunities to advance your career by gaining experience in supply chain operations, data analysis, and process improvement. There are also opportunities to take on larger projects, gain certifications, and move into managerial or more specialized roles within the organization.

How to Apply:

If you are excited about working with Amazon and making a direct impact on the transportation operations, we encourage you to apply today!

Steps to Apply:

1. Visit the Amazon Careers Portal: Go to the Amazon Careers website and search for the "Transportation Operations Specialist" position in the location of your choice.
2. Submit Your Resume: Upload your updated resume that highlights your experience, skills, and qualifications relevant to the role.
3. Fill Out the Application Form: Complete the application form with accurate personal information, work experience, and educational background.
4. Prepare for the Interview: After submitting your application, the hiring team will review your profile. If shortlisted, you will be contacted for an interview. Be prepared to discuss your skills, experience, and how you can contribute to Amazon's transportation operations.
5. Await Confirmation: After your interview, you will be informed about the next steps, whether you are selected for the role or not.

Important: We recommend keeping an eye on your email and application portal for updates regarding your application status. If you require any accommodations during the application process, please reach out to Amazon's HR team for assistance.