WNS Walk-in Interview for Associate/Sr Associate in Pune – April 2025

WNS Walk-in Drive – Overview

Role and Responsibilities for Associate/Sr Associate

• Assist customers by resolving queries and complaints in a professional manner.

• Provide accurate and relevant information about products or services.

• Document customer interactions and ensure timely follow-up.

• Record feedback and maintain customer satisfaction records.

• Ensure all customer issues are resolved effectively and efficiently.

Skills and Requirements for Associate/Sr Associate

• Strong verbal and written communication skills.

• Ability to handle customer concerns patiently and professionally.

• Basic knowledge of the company’s services and products.

• Effective problem-solving and multitasking capabilities.

• Familiarity with customer service software and tools.

Event Schedule: Dates and Location for WNS Walk-in

Candidates are advised to reach the venue on time and carry necessary documents such as updated resumes, identity proofs, and educational certificates.

Tips to Prepare for WNS Walk-in Interview

• Prepare a professional resume that highlights your education, skills, and work experience.

• Research about WNS, its services, and industry presence to understand the company better.

• Dress professionally to make a positive first impression.

• Practice common interview questions focusing on customer interaction and problem-solving skills.

• Speak confidently about your past experience, skills, and achievements.

• Ensure to carry all required documents, including resume, identification proof, and academic certificates.

• Arrive on time at the interview venue and maintain a positive and professional attitude throughout the interview.

About WNS Company

WNS (Holdings) Limited is a global business process management company headquartered in Mumbai, India. It offers a wide range of services including finance and accounting, customer interaction services, research and analytics, technology services, and specialized industry-specific solutions.

WNS serves leading clients across sectors such as banking, financial services, healthcare, insurance, manufacturing, retail, and travel. With over 40 delivery centers worldwide, WNS is recognized for delivering efficient, innovative, and cost-effective solutions that drive business success for its clients.

FAQs for WNS Walk-in Interview

What is the job role offered by WNS in the walk-in interview?

WNS is hiring for the roles of Associate and Senior Associate during the walk-in interview process in Pune.

Where is the WNS walk-in interview being conducted?

The WNS walk-in interview is being conducted at WNS Wikfield, opposite Hyatt Hotel, Pune. Candidates should check the official communication for any updates or changes.

What qualifications are required for the WNS Associate role?

Candidates must hold at least an Any Graduate degree. Relevant experience of 1 to 3 years in a related field is preferred.