Customer Service Representative – Work From Home Job at Xraised | Remote Support Role India
Xraised is hiring a Customer Service Representative for a full-time, remote position based in India. Handle customer queries via phone, email, and chat, and deliver top-notch support. Applicants must have 1–3 years of experience and strong communication skills. Work from home with a flexible schedule and collaborate with a fast-growing media startup. Fluency in English and the ability to multitask are essential. Apply now and join a team that supports entrepreneurs and global innovation
About the Company
Xraised is a dynamic media platform focused on entrepreneurship, innovation, and global startup stories. We share impactful interviews and insights through video content and audio platforms like Spotify and Amazon. At Xraised, we aim to give a voice to founders and changemakers around the world while delivering fresh, valuable content to our audience.
Job Summary
| Job Title | Customer Service Representative |
|---|---|
| Location | Mumbai, Maharashtra, India (Remote) |
| Job Type | Full-Time, Remote |
| Experience Required | 1 - 3 years |
| Industry | Broadcast Media / Content Production |
Job Description
Role: Customer Service Representative (Remote)
We’re looking for a motivated and people-friendly Customer Service Representative to join the Xraised team. In this role, you'll be the voice of the company—ensuring customer satisfaction, solving issues quickly, and turning every interaction into a positive experience. You’ll work across phone, chat, and email platforms to assist customers and collaborate with internal departments to provide solutions.
Key Responsibilities
- Communicate with customers via phone, email, and chat in a friendly and professional manner.
- Provide clear, accurate answers to customer inquiries regarding products, pricing, and availability.
- Collaborate with internal teams to ensure customer needs are met efficiently.
- Maintain accurate and timely data entry in various systems and platforms.
- Proactively resolve issues to ensure a positive customer experience.
Qualifications
- 1 - 3 years of relevant experience in customer service or support.
- Excellent phone etiquette, verbal and written communication skills.
- Strong organizational skills with the ability to multitask and prioritize effectively.
- Comfortable using multiple digital platforms and CRM tools.
What Xraised Offers
- Remote-first role – work from anywhere in India.
- Opportunity to be part of a growing, innovative media startup.
- Collaborative and creative team culture.
- Engaging work that supports entrepreneurs and innovators globally.
How to Apply
To apply for this role, click on the "Apply Now" button on the job portal where this job is posted.
Complete the application form and upload your resume.
Submit and wait for further communication
Note: This is a full-time remote role based out of India. Candidates must have prior experience in customer-facing roles and must be fluent in English.
Disclaimer
The recruitment information provided above is for informational purposes only and has been sourced from the official website of the organization. We do not guarantee recruitment, as the selection process is conducted solely by the respective company following its official procedures. Additionally, we do not charge any fees for sharing job-related information.
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