Jio Work From Home Jobs 2025 – Advisor Contact Centre Hiring Now
Reliance Jio Work From Home Jobs 2025 – Hiring for 12th Pass, Freshers, and Females in Customer Support, Call Center, and BPO Roles. Find job vacancies, salary details, and application process. Work remotely with Jio today Get a stable job with flexible working hours, competitive salary, and career growth opportunities. Apply now for Jio remote jobs and start your work-from-home journey
Company Overview:
Jio is a dynamic telecom company revolutionizing digital connectivity across India. As a key driver in the Digital India movement, Jio empowers individuals and businesses with high-speed internet, innovative apps, and reliable customer services. We promote a culture of learning, creativity, and innovation.
Role Overview:
Jio is hiring Advisor Contact Centre Associates for its Work From Home program. The ideal candidate will manage inbound and outbound customer interactions, offer timely solutions, and build strong customer relationships while maintaining company policies and ensuring customer satisfaction.
| Job Title | Advisor Contact Centre - Customer Success Associate |
|---|---|
| Company | Jio |
| Location | Remote (Work From Home) |
| Work Type | Full-Time, Permanent |
| Experience | 0 - 1 year |
| Salary | Not Disclosed |
| Industry | Telecom / ISP |
| Role Category | Customer Success, Service & Operations |
Key Responsibilities:
- Manage all customer interactions as per scheduled shifts and rosters.
- Respond to customer calls with the right tone, empathy, and understanding.
- Demonstrate ownership and accountability in resolving issues.
- Provide accurate information and educate customers on products/services.
- Maintain up-to-date knowledge of products, systems, and policies.
- Follow contact center guidelines, code of conduct, and standard procedures.
- Capture customer data accurately during interactions.
- Conduct outbound campaigns when required by business needs.
- Build long-term relationships to improve retention and satisfaction.
Skills Required:
- Excellent communication skills (verbal and written).
- Customer service experience or passion to learn.
- Relationship management and interpersonal skills.
- Problem-solving and solution-oriented mindset.
- Ability to work independently and remotely.
- Basic computer knowledge and data entry skills.
Requirements:
- Comfortable working remotely and in rotational shifts.
- Good command over language (Hindi & English preferred).
- Updated knowledge of Jio products, telecom services, and customer support tools.
- Ability to adhere to guidelines and meet call resolution targets.
Eligibility Criteria:
- Graduation in any discipline (UG/PG).
- Freshers or candidates with up to 1 year of experience in BPO, customer service, or telecom.
- Located in India; preference for candidates from Madhya Pradesh (as per hiring office).
How to Apply:
Click the “Apply” button or visit the official Jio Careers page. Submit your updated resume and fill in the required details. Shortlisted applicants will be contacted for the next steps in the selection process.
Why Join Jio?
- 100% Work From Home opportunity.
- Be part of India’s leading digital telecom revolution.
- Learn and grow in a structured and innovative work environment.
- Work with a customer-first team and build professional experience.
- Flexible work shifts and performance-driven culture.
Apply now and kickstart your career with Jio’s Work From Home Advisor Program!
Disclaimer
The recruitment information provided above is for informational purposes only and has been sourced from the official website of the organization. We do not guarantee recruitment, as the selection process is conducted solely by the respective company following its official procedures. Additionally, we do not charge any fees for sharing job-related information.
What's Your Reaction?
