Process Associate – Content Moderation (Hindi)

Job Location: Hyderabad (Hafeezpet, Work from Office)

Drive Details:

• Dates: 20th, 23rd, 27th, 30th December 2024

• Time: 12 PM to 2 PM

• Zoom ID for Virtual Drive: Click Here to Join

• Shifts: Rotational (including weekend shifts)

About the Role:

Are you a self-starter with intellectual curiosity and creativity? Looking to thrive in a fast-paced, team-oriented environment? Join us as a Process Associate - Content Moderation (Hindi) to ensure quality and compliance while delivering exceptional customer service.

Responsibilities:

• Review and moderate content based on prescribed guidelines while maintaining high-quality standards.

• Identify trends, patterns, and potential issues, escalating them proactively.

• Provide actionable insights to enhance user support.

• Maintain a thorough understanding of processes and policies.

• Deliver excellent customer service and solutions.

Minimum Qualifications:

• Education: Any Graduate (Post-Graduate qualification is an added advantage).

• Experience: Freshers are welcome!

• Languages: Proficiency in reading and writing both English and Hindi.

Preferred Qualifications:

• Strong analytical and problem-solving skills with a customer-centric approach.

• Effective probing and understanding skills.

• Ability to adapt to a flexible schedule, including weekend shifts.

Why Join Genpact?

• We are committed to fostering diversity, inclusion, and a supportive work environment.

• Equal opportunities for all applicants regardless of race, religion, gender, age, or other characteristics protected by applicable laws.

Important:

• No Fees: Genpact does not charge any fees for job applications or hiring processes. Beware of scams requiring payment for starter kits, training, or equipment.

• For any queries, visit our official website at www.genpact.com.