Phone Receptionist Work From Home Jobs India 2025 – Apply at Outsourced
Outsourced is hiring a Phone Receptionist (Remote) fluent in English and Punjabi for a full-time, work-from-home role based in India. You’ll manage inbound calls, schedule appointments, and support medical office operations while maintaining confidentiality. Enjoy benefits like ₹20 lakh medical insurance coverage, professional development allowances, flexible work hours, and a supportive environment. If you have strong communication and admin skills, apply now and start your international remote career with Outsourced in 2025!
Phone Receptionist (Work from Home) - Outsourced | 2025
Hiring
About Company
Outsourced is a premier ISO-certified global outsourcing company providing dedicated remote staff to international companies. Recognized as one of the Best Places to Work and certified by Great Place to Work, Outsourced operates with over 1,000 professionals across India, the Philippines, Colombia, Malaysia, Vietnam, and Argentina. With over 12+ years of experience, Outsourced delivers premium offshore staffing solutions to businesses worldwide.
Job Details
| Job Title | Phone Receptionist |
|---|---|
| Company | Outsourced |
| Type | Full-time |
| Work Mode | Work from Home |
| Location | India |
| Language Requirement | English and Punjabi |
| Experience | Customer service or administrative support experience preferred |
About the Role
Outsourced is hiring a bilingual (English & Punjabi) Phone Receptionist to support a medical office by managing patient communication, appointment scheduling, and document handling. The role requires strong communication, organizational skills, and confidentiality.
Key Responsibilities
- Answer and manage inbound calls professionally.
- Schedule, modify, and cancel medical appointments using booking software.
- Manage and interpret patient records, faxes, and medical documents.
- Communicate between patients and medical staff (physicians).
- Maintain strict confidentiality of all patient and medical information.
- Interview patients to complete forms and case histories.
Qualifications
- Fluent in English & Punjabi (speaking, reading, interpretation).
- Experience in customer service, scheduling, or administrative roles.
- Familiarity with electronic medical records (EMR) systems.
- Strong phone etiquette and interpersonal communication skills.
- High attention to detail and discretion handling sensitive information.
Eligibility
- Available to work full-time remotely (9 AM - 6 PM EST shift).
- Reliable internet connection and a quiet home office setup.
- Immediate joiners preferred.
Salary
Competitive salary based on experience and qualifications.
Benefits
- Medical Insurance up to ₹20 lakh per annum.
- Paid Maternity and Paternity Leave.
- Monthly upskill allowance of ₹5000.
- Vacation, Casual, and Sick Leaves.
- Flexible work hours and remote work opportunities.
What They Offer
- Positive and supportive work environment.
- Opportunities for career growth and development.
- ISO-certified, Great Place to Work certified company.
- Be a part of a global workforce from the comfort of your home.
How to Apply
Click on the "Apply Now" button on the job portal.
Complete your profile and attach your updated resume.
Submit your application and wait for further communication from the hiring team.
Tip: Ensure your resume highlights your bilingual skills and customer service experience to stand out!
Disclaimer
The recruitment information provided above is for informational purposes only and has been sourced from the official website of the organization. We do not guarantee recruitment, as the selection process is conducted solely by the respective company following its official procedures. Additionally, we do not charge any fees for sharing job-related information.
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