Amazon Remote Customer Service Associate Job 2025 – Work from Home in Delhi
Amazon is hiring Remote Customer Service Associates in Delhi for 2025. This seasonal, full-time role allows you to work from home while assisting customers via phone, chat, and email. No prior experience is required—just good communication skills and the ability to work flexible shifts. Amazon provides comprehensive training, equipment, and benefits such as medical insurance, pension, and internet allowance. Apply now to start your remote career journey with one of the world’s most customer-centric companies!
Remote Customer Service Associate (Work from Home)
About Company
Amazon is Earth’s most customer-centric company. With a focus on innovation, simplicity, and operational excellence, Amazon delivers an exceptional customer experience across the globe. The company’s Customer Service team plays a crucial role in solving problems, answering questions, and providing world-class support to millions of customers every day.
Job Details
| Job Title | Remote Customer Service Associate |
|---|---|
| Company | Amazon |
| Type | Seasonal / Full-time |
| Work Mode | Remote (Work from Home) |
| Location | Delhi, India |
| Language Requirement | English (written and verbal) |
| Experience | No prior experience required |
About the Role
As a Virtual Customer Service Associate, your mission is to prevent problems, resolve issues, and delight Amazon customers. You will interact with customers via phone, chat, and email, answering queries about orders, products, payments, and more. This position offers flexibility, comprehensive training, and the chance to work in a high-energy environment—all from home.
Key Responsibilities
- Respond to customer inquiries through phone, chat, and email
- Resolve issues related to orders, products, payments, and website usage
- Use various tools to research and provide accurate solutions
- Deliver outstanding customer service with a personal touch
- Work flexible shifts based on customer demand
Qualifications
- Minimum age: 18 years
- Fluency in English (written and verbal)
- Ability to work in rotational shifts, including weekends and holidays
- Basic computer knowledge and multitasking skills
- Right to work in India
Eligibility
- Must have a distraction-free work environment at home
- Must have a wired internet connection (100 Mbps download, 10 Mbps upload)
- Willing to work in a 6am–11pm time window (Sunday to Monday)
- Comfortable using video and audio for training and interviews
Salary
Competitive salary; disclosed during the hiring process
Benefits
- Medical insurance
- Pension plan
- Internet allowance
- Lifestyle benefits and retail discounts via Amazon Extras
- Comprehensive training and career development
What They Offer
- Work from home with flexible schedules
- Supportive and inclusive work culture
- Cutting-edge tools and training provided
- No previous experience required—just the right attitude!
How to Apply
Click on the link below to begin your application:
- Complete the online assessments and upload your resume
- Attend a virtual pre-hire orientation
- Start your Amazon journey on your first day!
Note: Use a laptop or desktop for the best application experience. You’ll need up to 3 hours to complete the process, which includes assessment tests.
Disclaimer
The recruitment information provided above is for informational purposes only and has been sourced from the official website of the organization. We do not guarantee recruitment, as the selection process is conducted solely by the respective company following its official procedures. Additionally, we do not charge any fees for sharing job-related information.
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