Customer Service Representative Remote Job India 2025 | Wing Assistant | Work From Home Opportunity
Wing Assistant is hiring a Customer Service Representative for a remote, work-from-home role in India. This full-time position offers competitive pay, paid training, career growth opportunities, and a supportive work environment. Candidates should have at least 1 year of customer service experience (B2C/B2B) and strong English communication skills. Applicants must be tech-savvy, organized, and willing to work US hours (graveyard shift). This role provides job security, incentives, and a 100% remote setup with ongoing upskilling opportunities.
Customer Service Representative (Work from Home) – Wing
Assistant
About Company
Wing Assistant is on an exciting mission to redefine the future of work for companies worldwide. Wing Assistant aim to be the one-stop shop for businesses seeking to build world-class teams and automate their operations.
Job Details
| Job Title | Customer Service Representative |
|---|---|
| Company | Wing Assistant |
| Type | Full-time |
| Work Mode | Work from Home |
| Location | India (Remote) |
| Language Requirement | Excellent English (B2 level or higher) |
| Experience | Minimum 1 year in Customer Service (B2C or B2B) |
About the Role
Wing Assistant is hiring a Customer Service Representative to manage customer interactions and ensure client satisfaction in a fast-paced, fully remote environment. You will handle inbound and outbound communications, resolve concerns, and build strong relationships with customers.
Key Responsibilities
- Manage inbound and outbound calls
- Resolve customer concerns effectively and efficiently
- Build sustainable relationships and trust with customers
- Ensure customer satisfaction in every interaction
- Keep records of interactions and update customer accounts
- Follow communication procedures, guidelines, and policies
- Take extra steps to engage customers
- Perform ad hoc tasks as needed
Qualifications
- At least 1 year of experience as a Customer Service Representative (B2C or B2B)
- Excellent English communication skills (written and verbal)
- Strong phone, email, and instant messaging skills
- Organized with solid time management skills
- Tech savvy; familiar with desktop sharing, cloud services, CRM, VoIP
- Experience with MS Office and online scheduling tools
- Proactive, confident, and detail-oriented
- Able to work US graveyard shifts
Technical Requirements
- USB headset with noise cancellation
- Working webcam
- Main and backup computer: minimum 1.8 GHz processor, 4GB RAM
- Main internet: at least 25 Mbps wired connection
- Backup internet: at least 10 Mbps
Salary
Competitive salary based on experience and skills.
Benefits
- Performance incentives
- Job security and stability
- Paid training
- Inclusive culture
- Upskilling opportunities
- 100% work-from-home setup
- Supportive team environment
- Opportunities for career growth
- Holiday and overtime pay
What They Offer
- Fun and engaging work environment
- Access to an affiliate referral program (earn up to INR 2,000 for successful referrals)
- Career advancement opportunities
How to Apply
To apply for this role, click on the "Apply Now" button on the job portal where this job is posted.
Complete the application form and upload your resume.
Qualified candidates will be invited to take an assessment and scheduled for an interview.
Disclaimer
The recruitment information provided above is for informational purposes only and has been sourced from the official website of the organization. We do not guarantee recruitment, as the selection process is conducted solely by the respective company following its official procedures. Additionally, we do not charge any fees for sharing job-related information.
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